Customer Relationship Management with Microsoft^® CRM

Microsoft^® (CRM) represents the best, comprehensive, enterprise solution designed especially for small-medium sized businesses with powerful customizations in mind. Microsoft^® CRM makes it easy for employees to communicate efficiently, inter-departmentally. Sales processes are automated and customer service processes help you better serve the vital interests of your customers--by allowing you to make more informed, quicker decisions!

Microsoft^® CRM Sales for Outlook is a client application that provides the sales force automation functionality of the Microsoft^® CRM application within Microsoft^® Outlook, allowing either online or offline mode. Online, your sales force makes live updates, places live orders, even when their sales efforts require they be working remotely. Offline, a sales rep can store all of their requests and updates, which are later synchronized when the sales rep is back online with the Microsoft^® CRM server.

Features

Microsoft® Outlook Integration Complete Customer View Lead routing and management Opportunity management Sales process management Product catalog Order management: quotes, order, and invoices Quotas Territory management Reports Sales literature Competitor tracking Workflow Correspondence and mail merge Integration with Microsoft® Business Solutions (financial management)

MS CRM Sales helps sales reps manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process which ensures a shorter cycle, higher close rates, and improved customer retention. In short, companies who implement CRM tools spend less time managing process and more time responding to customer needs-the destination that every business owner seeks!

Microsoft's^® CRM is a business solution designed with maximum flexibility in mind for your unique enterprise. And, no other comprehensive, customizable solution compares to the affordability/sensibility!