Online Contact Management and Lead Management from Microsoft CRM

Your customers today expect more from the companies they hire than ever before. Competitive businesses need to be prepared to excel on multiple sales fronts by knowing their customers. Online contact management and lead management within Microsoft CRM help your sales staff manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications and automate stages in the sales process. Online contact and lead management does more than compile customer data. Online contact and lead management has the ability to separate and utilize useful customer information to help your business gain visibility into your company's sales performance.

A comprehensive lead management tool

Online contact and lead management in CRM gives you a complete customer view. Online contact management will let you view and manage contact information, communications, open quotes, pending orders, invoices, credit limits and payment history.

Lead management can track information on prospective customers, then qualify and assign inquiries. A lead can be automatically routed to the correct salesperson or department. Lead management also converts qualified leads to opportunities without data reentry and then tracks opportunities throughout the sales cycle.

Online contact management and lead management with Microsoft CRM will assist your business in gaining a better return on your sales investment. You can trust in your business operations with CRM online contact and lead management. Contact JUMP Technology Services^® for more information about online contact management and lead management.